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MAC in Repair

iPhone· 4 min read

Cracked iPhone screen: what to do now

What to do straight after cracking your iPhone screen, why you shouldn't wait too long and what matters when the screen is replaced.

iPhone with a cracked screen

A brief moment of carelessness – and your iPhone screen is cracked. Don’t worry: a screen replacement is one of the most common repairs of all, and with us it’s done within 1 hour.

What you should do right away

  1. Make a backup while the touchscreen still works. Cracks often keep spreading, and at some point the touch stops responding.
  2. Secure the shards: If the glass is badly shattered, a screen protector or clear sticky tape will stop you from cutting yourself.
  3. Don’t wait too long: Dust and moisture can get into the device through cracks. A damaged screen can also put strain on other components over time.

How to recognise screen damage

  • Cracks or splinters in the glass
  • Stripes, blotches or green lines
  • The touchscreen doesn’t respond at all, responds only partially or “taps” by itself
  • The screen stays black even though the iPhone rings or vibrates

Even if only the glass is cracked, we replace the complete screen unit on modern iPhones – the glass and the display panel are permanently bonded together.

Which screen will I get?

For the stated fixed price, we fit a high-quality replacement screen – perfectly suited to everyday use, with clean touch response and good brightness. If you’d prefer a screen in original quality, that’s also possible; just ask and we’ll be happy to give you the price.

Good to know

On newer iPhones, a notice about the parts and service history may appear in Settings after a screen replacement. This is normal with independent repair shops. Your data stays intact during a screen replacement, and you get a 12-month warranty on the repair.

You’ll find the fixed price for your model via the model search on the homepage or directly in our price list.

Mon – Fri 10:00 – 19:30 · Sat 12:00 – 19:30

Just drop by – no appointment needed.

Bring your device in during our opening hours. We replace iPhone screens and batteries within 1 hour, and fix MacBook logic boards, batteries and keyboards the same day. The diagnosis is free.

Zossener Straße 18

10961 Berlin

Mon – Fri
10:00 – 19:30
Saturday
12:00 – 19:30
Sunday
closed
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